Heatmap Report
Not all groups of people will have the same experience, so you need to look beyond your organisation's average score to avoid missing any insights. The Heatmap Report can help with this by showing how different groups respond to specific questions or categories. By viewing results broken down by demographic, you can identify which groups may need more support or attention.
To get started, you'll need to select a demographic category from the drop-down to generate the report.
Understanding the colours
When you generate a Heatmap Report, scores for each demographic will show in a matrix. These scores will be paired with a colour:
- Green: The more intense the green, the more positive the response was from that demographic.
- Red: The more intense the red, the less positive the response was from that demographic.
Changing demographics
You can change what data you see by:
- selecting a different demographic category from the drop-down, or
- applying global filters to report.
Carefully exploring all demographics will help you gain a thorough understanding of how different demographics responded to questions, categories and the survey overall.
Export the report
You can export the Heatmap Report to Excel. Unlike the other reports, you won't use the global Export button. You will use the Export link within the tab instead.
When you select this link it will automatically begin the export and download your file. The export will only contain information on the demographic you selected.
For example, if you selected Department from the dropdown and then Export, your downloaded file will only contain the Department heatmap information.
Heatmap Report FAQs
Why do we only use two colours?
Our Heatmap Report uses gradient colours to show differences in numbers, helping people quickly spot patterns. Our brains process colour and visual cues faster than raw numbers, making heatmaps ideal for interpreting large amounts of data at a glance.
The two-colour gradient of red and green makes it easy to see where scores increase or decrease, while keeping the chart simple and clear. Limiting the palette to just two colours helps reduce confusion that can occur with more complex colour schemes. It also enhances accessibility, especially when the gradient varies in lightness rather than hue, making the heatmap easier to read for users with colour vision challenges.
💡 What is the difference between hue and lightness? Hue is the type of colour (like green or red), while lightness is how light or dark that colour appears.
Can you change the colours in the chart?
Yes, if you export your Heatmap Report to an Excel file. You can find instructions on how to export your report earlier in this guide.
If you've already downloaded your export and opened it in Excel:
Select the content you want to apply colour changes to.
From the Home tab select Conditional Formatting.
Select Colour Scales and then which colour scheme you'd like to use.
