Onboarding timeline example
Onboarding surveys need to be run at a specific point in an employee's journey with you. The following example shows the sequence of activities required to ensure the survey is sent to the right person, at the right time.
We've chosen a 1 month sending period for this example, but you can choose other sending periods like 1 week, 3, 6 or 12 months.
If you have automation turned on
This is the sequence of activity for a 1 month check-in:
- Before the employee starts: You need to enter the employee's start date into your participant library.
- 1 month after the start date: The employee is automatically added to the survey and sent an invitation to take it. This invitation is sent by email or text.
💡 If you add the employee's start date to the library after they begin employment, you will need to manually add them to the survey. The invitation will be sent out automatically within 10 minutes of that action.
If you have automation turned off
This is the sequence of activity for a 1 month check-in:
- Before the employee starts: You need to manually add the employee to the survey and enter their start date.
- 1 month after the start date: The employee is automatically sent an invitation to take the survey. This invitation is sent by email or text.
💡 If you add the employee to the survey after the 1 month mark, they'll be automatically sent an invitation within 10 minutes of that action.
Will I be notified when the participant completes the survey?
This depends on how you've set up your survey.
If you'd like to be notified when someone completes your onboarding survey:
- Go to Surveys and find your offboarding survey.
- Select the three dots to open the survey menu.
- Select Edit and then the Communications tab.
- Scroll down to the question: Who should we notify when someone completes this survey? and select an option or enter your details.