How AI is used in the Text Analysis Report ✨

Analysing large amounts of free-text responses manually is time-consuming and resource-heavy for organisations. AI technology can assist with this task and help you draw key insights at scale, faster.

For example, if you've enabled AI for Reporting in your survey settings, the Text Analysis Report will use AI to:

  • assign sentiment to comments
  • detect and flag sensitive comments
  • generate and assign topics to comments
  • generate question and topic summaries and select their example comments.

The AI used in the Text Analysis Report is designed to provide accurate analysis, but it's not a substitute for professional advice. You should consider your organisation's unique context and seek professional consultation as needed. AI-generated content should be used as a general guide only and does not guarantee specific outcomes.  

💡Did you know? We take every precaution to ensure your data is safe and secure when using new technologies like third-party generative AI. If you'd like to learn more about our best practice AI security practices, please take a look at the following guide: How we protect your data when using third-party AI

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