Where is AI used in AskYourTeam?
We use third-party AI in some areas to improve your experience and maximise the value you get from AskYourTeam.
Here's a summary of where we use AI:
| Feature | Description | AI Model |
|---|---|---|
| Survey results summary | Get to the heart of what matters faster with a quick-read summary of your survey results. Located in your survey's Insights Dashboard, this summary takes all your survey data and distils it into key insights, saving you time and providing you with something to share with stakeholders right away. |
gpt-4o |
| What's working well | Find opportunities to celebrate success with What’s working well. Recognising and celebrating wins not only boosts morale but also reinforces the behaviours and initiatives that are driving positive change. Located in your survey's Insights Dashboard, What's working well highlights areas where your organisation received higher scores or more positive feedback. Usually up to 3 areas will be listed. |
gpt-4o |
| What needs some work | Drive positive change where it’s needed most with What needs some work. Understanding common challenges can help you prioritise which actions to take now vs. later and supports better decision-making. Located in your survey's Insights Dashboard, What needs some work highlights areas where your organisation received lower scores or less positive feedback. Usually up to 3 areas will be listed. |
gpt-4o |
| Topic and sentiment assignment | Let us do the heavy lifting with comment metadata. Each valid comment you receive is automatically assigned a topic and sentiment, enabling you to then filter by these in the Text Analysis Report. For example you could filter by negative comments or comments tagged 'Communication'. 💡A valid comment is one that has at least 15 characters and a sentiment attached to it. A response like 'N/A' is not considered a valid comment. |
gpt-4o |
| Question summaries | Identify key insights for any free-text question fast with a concise summary of responses, highlighting frequently mentioned topics and overall sentiment. Located in your Text Analysis Report, drill down to a specific question to access your summary. 💡 To generate a question summary, the question must have received enough comments to produce topic summaries. |
gpt-4o |
| Topic summaries | Explore the topics participants mentioned most often and their opinions towards them for each free-text question. Located in your Text Analysis Report, select a question to reveal topic summaries. 💡 Topics will only show if there are at least three valid comments tagged with that topic for a free-text question. |
gpt-4o |
| Sensitive topic detection | Quickly identify any comments of a sensitive nature that might need urgent action. Any free-text responses that are determined to contain sensitive information, like sexual harassment and bullying, are marked as 'Sensitive' and automatically added to the Sensitive Comments tab in the Text Analysis Report. |
gpt-4o |
| Suggested actions | Turn survey insights into action with suggested actions based on your results. A mix of quick wins and long-term actions, they'll help you kickstart meaningful conversations on key focus areas. View suggested actions in the Actions tab of your survey's reports section. 💡 Suggested actions are generated using data from What needs some work on your Insights Dashboard. |
gpt-4o |
| Insights Assistant | Gain confidence analysing reports with our Insights Assistant. Ask questions about the report you're currently viewing to help you better understand the data. 💡Our Insights Assistant is in BETA and only available for some customers. If you're an existing customer and would like to trial it and provide feedback, please get in touch. |
gpt-4o |
| Retest communications | Save time setting up retest surveys to pulse check progress. Communications from the original survey are automatically adapted for retesting, providing ready-to-edit drafts you can review and refine before publishing. 💡Communications generated by AI for retesting include Welcome, Thank You, Email Invitation, Passcode Slip. |
gpt-4o |
| Suggested questions | Get question suggestions tailored to your survey goals. Based on what is available in your Question Library, the most relevant options will be recommended to help streamline survey creation. 💡 The questions are not AI-generated. It is the process of matching questions to any goals you've entered that uses AI. |
gpt-4o |
Our AI features are always evolving, but may occasionally make mistakes. We recommend reviewing AI ouputs to double-check for accuracy and relevance.
Can I opt-out of AI features?
Yes, we can turn off AI features for your organisation's AskYourTeam account. Please get in touch and our Customer Success Team will action this for you.
How is my data protected while using AI?
We understand the importance of protecting your data and take every precaution to ensure it's safe and secure. That means as we implement and explore new technologies like third-party Generative AI, your (and your participant's) privacy remains our top priority.
We use six techniques to protect your data and privacy when using AI:
- We don't share PII (personally identifiable information) with AI services.
- We remove PII from comments.
- We use encrypted tokens.
- We don't allow AI models to learn from data it's provided.
- We keep your identity separate from LLM insight generation.
- We use best practice data security.
Learn more about how we protect your data when using third-party.
Will your AI models change?
Our AI model(s) might change over time as our customer and platform needs change. The models listed in this article are currently in use as of March 2025.