Grouping ‘Other’ responses for reporting
If you’ve included an ‘Other’ option that allows participants to enter their own demographic responses, you’ll need to group them for reporting purposes. You can start grouping as soon as responses begin coming in, or wait and do it all at once when your survey closes.
Why grouping matters
Let's use an example.
You might want to group the following responses under 'Health & Safety':
- H&S
- HS
- Health&Safety
- Health and Safety
Doing this allows you to filter results for the entire Health & Safety group and explore how they responded to the survey.
How to group 'Other' responses
You can only group responses when participants start taking your survey.
To get started:
- Select My Surveys from the left menu.
- Find the survey you want to group responses for and select the three dots to open the menu. Select Edit.
Go to the Demographics step and select Group 'Other' responses. If you have more than one demographic with 'Other' enabled, you will also need to select which demographic to work on from the dropdown.
- Review your list of 'Other' responses and select which group you'd like to add each one to. If you can't find a group that relates to the response, you can create a new one. Just type the name and select it.
- Then choose where you'd like to save your changes:
- To the survey only
- To the survey, demographic and participant library. This means any new groups will show as options in the demographic library, and participants will have their demographic information for that field updated in the participant library.
- Select Save.
FAQ
What happens to 'Other' responses if I delete the group they're in?
If you create a group like Health and Safety and then delete it, any responses you had grouped under 'Health and Safety' will become ungrouped again. For example, you can see Health&Safety is blank under Add to group.
Can you add an 'Other' response to more than one group?
No, you can't. You can only add them to one group. For example, if someone listed their ethnicity as New Zealand-Australian you couldn't add it to both New Zealander and Australian groups.
This is to protect the survey data and ensure a participant's responses aren't double-counted.